Introducing
Sarah Elena Fuentes
BlueAngle Consulting LLC
Principal Consultant
Confident and sharp, with decades of program, product, and project management experience in the public sector. A natural leader attuned to solving problems critically and efficiently. Proven director-level status with an eye toward accountability, integrity, and quality.​
Experience
Assistant Deputy Commissioner,
NYC Department of Social Services,
Accountability Office
2019 - 2022
As the ADC for the Office of Accountability Strategies (OAS), responsibilities included the strategic development and oversight of DevOps, CRM, Database Administration, Tech Support, Contract and Management Support, Fleet, Facilities, Personnel, Research and Response, Medical Review, and Data Analytics, Reporting and Triage teams. The OAS supports investigative initiatives and recovers an average of $587M annually, through cost avoidance and collection activities associated with SNAP, Medicaid, and Cash Assistance programs, largely based on findings of fraud, waste and abuse identified through analytics.
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Agency Size: > 14,000
Program Size: 77
Direct Reports: 5 directors
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Accomplishments
Tech Solutions
Fraud Prevention via Live IP Device Assessments for Integrated Eligibility Applications
(LexisNexis - ThreatMetrix)
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Data Sharing
Eligibility Criteria Verification Data
(income, assets, wealth indicators, expenses, identity, residency, household size, and school enrollment)
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App Dev
Investigative Case Management Systems
(fraud, waste, abuse, claims, and collections)
Director,
NYC Mayor's Office
of Criminal Justice,
Project Management Office
2018 - 2019
As the Director of the PMO, responsibilities included the oversight of MOCJ’s technology, data integration, program centric project portfolio, and associated reporting requirements (125+ projects). Similar to a consulting firm, MOCJ provides project management services to initiate, design, develop, implement, and support an array of criminal justice reform initiatives. Personally coordinated human-centered design trainings and implemented these concepts across the organization.
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Agency Size: > 100
Direct Reports: 2 project managers
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Accomplishments
Tech Solutions
Project Management Tool Implementation
(Wrike)
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Business Requirements
Indigent Defense Case Management Application
(Salesforce - LegalStratus)
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Data Governance
Internal Wiki Policy
Director,
NYC Department of Social Services,
Accountability Office
2014Â - 2018
As the Director of the Data Analytics, Reporting and Triage (DART) units within the Office of Accountability Strategies (OAS), responsibilities included the strategic development and management of DART operations. DART’s primary role is to identify fact patterns of fraud, waste and abuse. In addition, DART provides services that enhance agency-wide integrity methods. Data mining and match methodologies drive these services and undergo continuous improvements as new data sources become available.
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Agency Size: > 14,000
Program Size: 21
Direct Reports: 3 deputy directors
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Accomplishments
Tech Solutions
Information Verification Services for Integrated Eligibility Systems
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Data Sharing
Data Match Expansion
(analytic fraud identification)
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Data Governance
Data Asset Governance Policy Development and Implementation
Director,
San Antonio Police Department,
Texas
2011 - 2014
As the Director of the Administrative Support Division (ASD), responsibilities included the development and management of operational support teams, including Strategic Innovation and Assessment, Research and Analysis, Project Management, Grant Administration, Ground Transportation, Juvenile Processing/Missing Persons, and Fleet services. The ASD is home to the majority of civilian staff who support SAPD operations. Achievements included the integration of intelligence-led, data-driven policing concepts into the operational and strategic plans. In addition, a long-term replacement cycle approach was developed to support non-disposable commodities.
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Agency Size: > 2,000
Program Size: 47
Direct Reports: 5 managers
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Accomplishments
Budget
Lifecycle Management Plan for Non-Disposable Commodities
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Policy
Public Safety Guidelines for Transportation Network Companies
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Strategy
Strategic Intelligence Driven Exchange
Program Manager,
Fairfax County Police Department,
Virginia
2010 - 2011
As the Program Manager of the Crime Analysis Unit (CAU) and Command Staff member of the FCPD, responsibilities included the management and oversight of a decentralized team of analysts. The CAU provides investigative support, business intelligence, geospatial analysis, and predictive policing services across 8 District Police Stations.
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Agency Size: > 1,700
Program Size: 12
Direct Reports: 12 analysts
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Accomplishments
Strategy
Intelligence-Led Policing Initiative
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Tech Solutions
Business Intelligence Platform Implementation
(Tableau)
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Business Requirements
Crime Mapping Application Upgrade
(ESRI)
Senior Crime Analyst,
Metropolitan Police Department,
Washington, DC
2005 - 2010
As a Senior member of the MPDC Research and Analysis Unit (RAU), responsibilities included the training of junior analysts and interns in the collection, analysis and dissemination of intelligence, grant writing, and coordination of large scale crime briefings.
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Agency Size: > 4,000
Program Size: 10
Direct Reports: 2 interns
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Accomplishments
Strategy
Strategic Crime Briefings
(quarterly tactical planning support)
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Analytics
Resource Allocation Models
(officer distribution)
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Research
ViCAP Cold Case Data and Evidence Collection
(viable cases re-submitted for prosecution)